Position Description:
Airfare.com, is looking for upbeat, focused, sales
minded individuals to answer incoming calls and make
reservations for airline tickets around the globe from
our call center located in Falls Church, VA. If you are
able to work a flexible schedule and communicate with
customers via telephone and/or email in a positive and
efficient manner, this may be the job for you.
We offer competitive compensation and outstanding benefits including:
ACCOUNTABILITIES/DUTIES:
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Manage high volume of incoming reservation
calls.
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Qualify callers and their needs in order to
close the sale.
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Must meet and maintain established sales goals.
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Maintain customer satisfaction.
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Demonstrate patience and telephone etiquette
with customers.
REQUIREMENTS/QUALIFICATIONS
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High School diploma or equivalent is required.
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Six months experience in Call Center, Hotel
Front Desk, Reservation Sales or Sales preferred.
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Must be able to work any shift in 24/7 call
center environment, including weekends and some
holidays (start on 3-12 shift including weekends and
holidays)
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Must have strong sales skills including up
selling skills and closing skills.
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Must be proficient in PC skills. (MSOffice,
Outlook, Internet)
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Must have excellent verbal communications
skills.
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Must be comfortable working in a fast paced,
constantly evolving, team environment.
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Excellent attendance is a must.
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Must be willing to complete and pass a criminal
background investigation and drug screen prior to
hire.
- Travel Required: No
- Relocation Approved: No
- Background Check Required: Yes
- Degree Preferred: High School
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