Before I book a ticket:
You can go to www.Airfare.com
and click on the check your reservation link. View your reservation, and on the
bottom of this page you will find out if the ticket is either a paper or electronic
ticket.
We advertise on many websites. We post deals for travel on dates that travelers
have actually purchased from us. Because of the dynamic nature of pricing and availability,
the prices are in a constant state of change. Our objective is to show you sample
fares and you should use our booking engine to check exact fares.
Our discounted airfares tend to be lower than bereavement, student, and senior fares
offered by the airline. If you would like to check these fares, please contact the
airline directly.
Some airlines allow you to upgrade our tickets to business or first class tickets
using miles. However, some airlines do not. If you like to find out, contact that
airline and ask them if they are able to upgrade bulk tickets.
Most airlines allow you to accrue miles with our tickets. However, some airlines
do not. If you would like to know, contact that airline and ask if you can collect
miles for bulk tickets.
All tickets we sell are coach class unless otherwise specified. In many cases, we
book in the lowest category of coach known as bulk or consolidator tickets to get
you the lowest price.
In some cases, we negotiate special fares with airlines that require us to hide
the name of the airline. These tickets are also more restrictive than other tickets
and are always NON-REFUNDABLE / NON-RE-ROUTABLE.
This error refers to a specific fare and itinerary that is showing available when
we initially search that airlines system. However, when we try to reconfirm it the
flight is not actually there. This usually happens when the link to the airline
system goes down. We recognize how frustrating this can be when you are trying to
book an itinerary and we are working with the airlines to improve the links.
No, the airline chooses what kind of ticket that must be issued. In some cases,
we are able to make an electronic ticket from a ticket that was originally paper
ticket by calling the airline.
During the time between your flight search and purchase, the airline may have changed
the fare or the fare may have sold out. Airfares change throughout the day, based
on demand for the flight and the airlines' right to modify them at any time.
We monitor these changes closely and make every effort to keep our fare displays
as current as possible. Sometimes the fare difference is the result of a technical
issue. In that case, clicking "Select" will display the most up-to-date fare.
The answer depends on whether you will be able obtain a copy of your marriage certificate
prior to departure.
If you are not able to get a marriage certificate:
You may reserve your vacation in your maiden name and carry proof of citizenship
that reflects your maiden name.
If you are able to get a marriage certificate:
You may reserve your vacation in your married name and carry proof of citizenship
that reflects your married name.
Please note that if you are carrying several types of identification reflecting
different names, it is suggested that you also carry a copy of your marriage certificate
to document your name change.
Some airlines do not take some credit cards. For example, some airlines do not take
Discover or Diners club. If this message is received during the booking process,
we will hold the reservation until a new credit card can be updated. However, we
cannot guarantee the fare until the time of ticketing.
No. We do not allow customers to place reservations on hold. All tickets require
instant purchase.
No. We only take major credit cards because all tickets are instant purchase and
must be issued on the same day.
No. These must be used with the airline directly.
We do not offer fares on these airlines since they do not participate in our general
distribution system. We are actively working to expand them into our searches in
the future.
We only sell tickets that originate from the US. We do plan to open offices in many
other countries in the near future to offer our low priced airfares.
No, at least one adult needs to travel in the itinerary.
After I book a ticket:
In some cases, an UNABLE or UNCONFIRMED segment comes back from the airline. In
most cases, this means that the class of service was oversold by the airline and
their computer system recognized the error. As a result, the airline is unable to
fulfill the request. This is a rare occurrence in the day of airline automation
but it does happen.
When it happens prior to the ticket being issued, we simply cancel the reservation
and reverse the credit card charges. When it happens after the ticket has been issued,
we can sometimes contact the airline and push them to honor the reservation. However,
it is not guaranteed that they will.
In today age of rampant Internet fraud, we need to insure that the person purchasing
tickets for suspect transactions is really who he or she says. So, we have multiple
tests and procedures to protect credit card holders. We realize that this causes
incontinences to our customers and creates more work for everyone involved but we
feel it is our duty to do everything possible to combat fraud.
Due to the high amount of fraud that we see in the use of Third Party credit cards
we carry an insurance service that we requires a $30 contribution for each ticket
that a third party credit card is used. A third party credit card is when Person
A buys a ticket from Person B and they are not related.
In some cases, we are required to break the total charge into 2 separate charges
that total the amount that you agreed to pay. You are not being charged any more
than you agreed to pay.
We make attempts to notify you of flight changes, we are not always advised of these
changes. It is best if you reconfirm your itinerary directly with the airline prior
to departure. Also, you can use check your reservation on our website.
You can view them on our website by going to the home page and clicking on the Cancellation
Policy link.
REQUEST CHANGE - Request a change before the first travel date.
-CHANGE FEE - Pay a fee of $200 per ticket (for Domestic Flights) and $350 per ticket
(for International Flights)
-DIFFERENCE IN FARE - Additionally, if the new tickets cost more than the original
tickets you must pay the difference. If the new tickets are less than the original,
the airline will not credit the difference.
-Therefore, the total cost will be (The Change Fee) + (The Difference in the Cost
of the Tickets)
-Changes are permitted for a change fee, but only if they are made prior to the
date of the originally scheduled flight. Changes are not permitted on the day of
the scheduled flight or after.
* ALL TICKETS TO ASIA ARE NON-CHANGEABLE
* ALL BRITISH AIRWAYS TICKETS ARE NON-CHANGEABLE
Even though you have a confirmed seat on your flight, we always encourage you to
confirm your flight with the airline on their web site or on their 800 number. Sometimes
schedules change or flights are cancelled and we are not notified. So it is best
that you contact the airline to check. Also, some smaller international airlines
require that you reconfirm your flight.
Airfares change throughout the day, based on demand for the flight and the airlines'
right to change them at any time.
We monitor these changes closely and make every effort to keep our fare displays
as current as possible. At the time of your fare search and when you bought your
ticket, our display showed the lowest fare available for purchase for the time and
dates you requested.
Please note: If you should find a lower fare after purchasing a NON-REFUNDABLE /
NON-RE-ROUTABLE ticket, we will not be able to issue a credit for the difference
in price.
Our booking engine allows you to request the type of seat you would like to have
during the booking process. However, we cannot guarantee that the seat type will
be available. We pass your request to the airline and the airline assigns your seat.
You can view your seat assignment on the check your reservation link on our website.
Also, you can call the airline directly to make any changes to your seat assignment.
Your credit card will be charged as soon as the e-ticket is issued. Generally, tickets
are issued instantly after you make the air travel purchase.
The general rule of thumb if you're checking baggage:
For domestic flight, check-in at least 90 minutes prior to departure time.
International travel: requires check-in anywhere from two to three hours prior to
departure. Check with the airline you are traveling on.
You may want to allow more time if you're traveling out of a major airport during
peak periods.
Major airlines may offer check-in via e-ticket kiosks or curbside.
Each airline has its own regulation and we highly advise that you check with the
airline you are traveling on for the required advance check-in time.
Please check directly with the airline for their specific policy.
The airlines must have an agreement to handle and transfer baggage, as well as assist
you in the event of flight delays or cancellations.
If you are flying on more than one airline to get to your destination and are checking
baggage, ask the originating airline if your baggage can be checked through to your
final destination and will they transfer your baggage to the next/other airline.
If the airline says no, you'll have to claim your baggage from the originating airline
and re-check it with the next/other airline each time you change airlines.
Please note: If you need to make changes en-route due to cancellations or delays,
you will need to take your ticket to the originating airline for assistance.
You'll move through check-in and security faster if they do.
If your ticket already has been issued in a name you use -- such as a nickname or
your initials -- but is not identical to your government issued ID, call the airline
for clarification on how to proceed.
The formal rule if you miss your initial flight is that you lose the entire value
of the ticket. However, some airlines will make an exception and let you fly stand-by
on that same day. This is at the discretion of the airline.
If you miss your flight because of delayed flight caused by the airline then the
airline is responsible for find you another way to reach your destination. Please
contact the airline directly.
The length of time that is usually required to go through the process is about 6
to 8 weeks.